Return and Order Cancellation

Dear customers, thank you for your purchase on our website. We deeply apologize if you encounter any issues with your purchase. Thank you for your understanding and patience. Below, you will find information about our refund and order cancellation policies.

Important Information:

Our online store collaborates with various suppliers, offering you unique choices and access to diverse products. Please find below information on our return and order cancellation policy, taking into account the specifics of our online store.

1. 1. Return Policy:

   If you receive a defective product, please follow these steps:

   1. Contact the supplier directly, whose contact details are provided on the packaging or in the order confirmation.
   2. For problem resolution, call the phone number used when placing the order with the operator.
   3. If unable to contact by phone, leave a new request on the product page you ordered. An operator will contact you to provide necessary support.
   4. Be aware of return deadlines set by the supplier, as many offer a specific timeframe for product exchange or return.

2. 2. Order Cancellation:

   To cancel an order, please consider the following:

   1. Call the phone number used when placing the order with the operator. Our operators are ready to assist with the cancellation process.
   2. If unable to connect by phone, leave a new request on the product page you ordered. An operator will contact you to provide necessary support.

3. 3. Important Information:

   Please note that we do not have the authority to cancel orders or address issues with defective goods; these matters are handled directly with our suppliers.

   Your order information is transmitted to suppliers and is not stored on our website or used for other purposes.

   In the case of order cancellation or product return, payment may be made directly through the supplier. Any applicable fees or costs are subject to agreement in accordance with collaboration rules.

4. 4. Disclaimer

   The content provided on this website is intended for advertising purposes. All information, including product details, offers, and policies, is presented with the primary aim of promotion.

   Users are advised to verify details independently and make informed decisions. The website or its operators do not guarantee the accuracy or completeness of the information provided.